Terms & Conditions

  1. Definitions and interpretation

    In this Agreement “we” means DOLCE V (and “us” and “our” shall be construed accordingly); and “you” means the relevant customer or potential customer as the case may be (and “your” shall be construed accordingly).

    In this Agreement, the following definitions shall apply:

    “Order” means your order for Products made via the Site;

    “Products” means goods which may be purchased by you from the Site;

    “Site” means the website at www.dolcev.com or any successor site operated by us from time to time.

  2. Introduction

    DOLCEV.COM, including future subsidiaries and affiliates (“Website” or “Website Owner” or “we” or “us” or “our”) provides the information contained on www.dolcev.com or any of the pages comprising the website (“website”) to visitors (“visitors”) (cumulatively referred to as “you” or “your” hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of this website.

  3. Information on the Website

    Whilst every effort is made to update the information contained on DOLCEV.COM, neither DOLCEV.COM nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, any share price information, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) (“information”) and shall not be bound in any manner by any information contained on www.dolcev.com. DOLCEV.COM reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information is offered for information purposes only and is not intended for trading purposes. You and your company rely on the information contained on this website at your own risk. If you find an error or omission at this site, please let us know.

  4. Your Account

    Once you use www.dolcev.com you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You should inform us immediately if you believe that your password has become known to anyone else, or if the password is being used in an unauthorised manner. Please make sure that the details you provide us with are correct and complete and inform us immediately of any changes.

    DOLCEV.COM reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion.

  5. Privacy

    Please review our Privacy Policy, which also governs your visit to DOLCEV.COM, to understand our practices.

  6. Access to DOLCEV.COM

    We will do our best to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended to allow for repairs, maintenance, or the introduction of new facilities or services. We will of course do our best to limit frequency and duration of any such restriction.

  7. Licence for website access

    DOLCEV.COM entitles you with a limited licence to access and make personal use of this website, but not to download or modify it, or any part of it, except with express written consent of DOLCEV.COM. This website or any portion of it cannot be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.

    You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of DOLCEV.COM as long as the link does not portray DOLCEV.COM or their products or services in a false, misleading, derogatory, or offensive matter. You may not use any DOLCEV.COM logo or other graphics as part of the link without our express written consent.

  8. Public Forums and User Submissions

    DOLCEV.COM is not responsible for any material submitted to the public areas by you (which include bulletin boards, hosted pages, chat rooms, or any other public area found on the website. Any material (whether submitted by you or any other user) is not endorsed, reviewed or approved by DOLCEV.COM. DOLCEV.COM reserves the right to remove any material submitted or posted by you in the public areas, without notice to you, if it becomes aware and determines, in its sole and absolute discretion that you are or there is the likelihood that you may, including but not limited to -

    1. defame, abuse, harass, stalk, threaten or otherwise violate the rights of other users or any third parties;
    2. publish, post, distribute or disseminate any defamatory, obscene, indecent or unlawful material or information;
    3. post or upload files that contain viruses, corrupted files or any other similar software or programmes that may damage the operation of the DOLCEV.COM and/or a third party's computer system and/or network;
    4. violate any copyright, trade mark, other applicable Great Britain or international laws or intellectual property rights of DOLCEV.COM or any other third party;
    5. submit contents containing marketing or promotional material which is intended to solicit business.
  9. Trade Marks

    The trade marks, names, logos and service marks (collectively “trade marks”) displayed on this website are registered and unregistered trade marks of DOLCEV.COM. Nothing contained on this website should be construed as granting any licence or right to use any trade mark without the prior written permission of DOLCEV.COM.

  10. Our contract

    You enter into a contract with DOLCE V Ltd when you place an order. When you place an order to purchase a product from DOLCEV.COM, we will send you an email confirming receipt of your order and containing the details of your order. Any products on the same order which we have not confirmed in a Confirmation Email to have been dispatched do not form part of that contract.

  11. Returns

    Please review our Returns Policy, which applies to products purchased from us. Customers in the European Union are entitled to a statutory cooling-off period of seven business days. Details of this statutory right and an explanation of how to exercise it are provided in How to Cancel.

  12. Pricing and availability

    A small number of the products in our range might be wrongly priced. If a product’s correct price is lower than our stated price, we charge the lower amount and send you the product. If a product’s correct price is higher than our stated price, we will either contact you for instructions before dispatch or cancel your order and notify you of such cancellation.

  13. Customs

    When ordering goods from DOLCEV.COM for delivery overseas the recipient may be subject to import duties and taxes, which are applied once the package reaches its destination. Any additional charges for customs clearance must be covered by the recipient as we have no control over these charges and cannot predict what they may be. You should contact the local customs office for further information. Additionally, please be aware that when ordering from DOLCEV.COM, the recipient is considered the importer and must comply with all laws and regulations of the country in which the goods are being received.

  14. Alteration

    The Website Owner may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions (the “current version”) and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website

  15. Events beyond our reasonable control

    We will not be held responsible for any delay or failure to comply with our obligations if the delay arises from any cause which is beyond our reasonable control.

  16. Governing law and jurisdiction

    Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of Great Britain without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the High Court of Great Britain in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith

  17. Children

    DOLCEV.COM does not sell products to children. If you are under 18, you may use DOLCEV.COM only with the authorisation of a parent or guardian.

  18. Cession

    The Website Owner shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.

  19. Conflict

    Where any conflict or contradiction appears between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.

  20. Disclaimer of Liability

    DOLCEV.COM shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company's personal information or material and information transmitted over our system. In particular, neither DOLCEV.COM nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof...

  21. Warranties

    DOLCEV.COM makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website, the information contained on the website, your or your company's personal information or material and information transmitted over our system.

  22. Our details

    DOLCEV.COM is the trading name for DOLCE V Ltd..

    DOLCE V Ltd
    Suffolk House
    George Street
    Croydon
    CR0 0YN

    VAT Reg. No. GB 912 1185 60

    You can contact us by clicking here.

  23. Comments or Questions

    If you have any questions, comments or concerns arising from the website, the privacy policy or any other relevant terms and conditions, policies and notices or the way in which we are handling your personal information please contact us.

 

Customer Service

 

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